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   FAQs  

     

Our products (charms, pendants, beads, crystals, etc.) are not intended or recommended for children
under the age of 3 or for pets/animals! (We love kids and pets, but our products are not intended for them!)

Clayvision, LLC
15507 S. Normandie Ave. PMB 206
Gardena, CA 90247
clayvision@yahoo.com

 

  How do I place an order?
     1)  Add an item to your shopping cart by clicking the "add to cart" button next to it.
          You will then need to fill in your zip code and your preferred shipping method.
     2)  When you're finished shopping, click the "view cart" button located at the top of each page.
          Then hit the "checkout" button at the bottom of the shopping cart page.
     3)  You'll be asked if you are a California resident because all California residents must pay sales tax
          Next, select the payment method you wish to use.
     4)  Fill in the appropriate information...
          Name, phone number, mailing address, shipping address, etc.
          Put in your payment info and it will securely transmit your info to us.
          (I will manually charge your credit card and send you an email confirmation.)
     5)  You can also place your order by phone. (310) 532 - 3753 or by mail.


  What are your charms made out of?
     All of our charms/pendants are made out of pewter and coated with a shiny nickel coating.

  What shows will you be going to?
     We try to keep an up to date listing of all of our shows on our show schedule page.

  How much is shipping?
     $2.75 flat rate shipping via USPS First Class Mail.  $6.50 for USPS Priority Mail.
     Free shipping on orders over $30.00.
     See our shipping page.

  Do you wholesale your items?
     1)  Yes, we do!  We sell our key chains, necklaces, bracelets, zipper pulls, earrings wholesale.
     2)  We do not sell our charms individually for resale or to be incorporated into other products/jewelry
     for resale that are not our own.
     All of our charms are originally designed and copyrighted for Clayvision products only.
     3)  We do not have sales representatives.
     All wholesale orders must be made directly through Clayvision LLC in Gardena, CA.
     Email wholesale@clayvision.com or clayvision@yahoo.com

 
  How do I return/exchange an item?
   
All claims must be made within 5 days after receipt of merchandise.
    Please obtain prior approval for any refunds, exchanges, or returns on any items.
    If you don't let us know ahead of time, we won't know what to do with it when we receive it.
    Approved refunds will be less shipping/handling and may require a 15% restocking fee.
    Any merchandise approved for return or exchange must be in the same condition
    as when it left our facility and at customer's expense.

 

Our products (charms, pendants, beads, crystals, etc.) are not intended or recommended for children
under the age of 3 or for pets/animals! (We love kids and pets, but our products are not intended for them!)

Clayvision, LLC
15507 S. Normandie Ave. PMB 206
Gardena, CA 90247
clayvision@yahoo.com

 

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1998-2014 Clayvision, LLC

* our items are not intended or recommended for pets or children under 3 *